Return to Top ^

Registration FAQs

 

Below are several frequently asked questions. Select a category from the list below and find specific questions related to that category. If you have a question that isn’t answered below, please contact USAging@conferencesolutionsinc.com.

 

Conference Information

What is included in the Conference registration fee?

Full Conference Registration includes access to all Conference sessions and General Sessions, the Tradeshow and all Conference meal functions (a reception, two morning refreshments and one lunch). Advance registration and additional fees are required for some Pre-Conference Intensives and other special sessions as listed during registration.

 

One-day registration includes access to all Conference sessions, General Sessions and Conference meal functions on the day of that registration. Saturday-only and Sunday-only registrations also receive access to the Tradeshow during the registered day. Monday-only registrations will receive access to the Caregiver Community Expo, Technology Lab, Wellness Hub and Poster Sessions. Advance registration and additional fees are required for some Pre-Conference Intensives and other special sessions that are offered on that day of registration.

 

What meals are provided as part of the Full Conference Registration?

*Individuals who register for one day of the Conference will receive the meals provided on the day for which they have registered only.

 

  • Saturday, July 18: Welcome Reception in Tradeshow 
  • Sunday, July 19: Networking Morning Refreshments in Tradeshow, Networking Breaks in Tradeshow, Networking Lunch in Tradeshow
  • Monday, July 20: Morning Refreshments, Networking Break in Poster Sessions
  • Tuesday, July 21: Morning Refreshments

 

Who qualifies for the USAging Member registration fees?

Members of USAging who are in good standing qualify for these registration categories. Click here for information about USAging membership. Have another membership question or need some help from USAging? Contact USAging Membership Engagement Assoiciate Alexandra Folleco at afolleco@usaging.org.

 

Who qualifies for the Title VI Native American Aging Program registration fee?

Directors and staff of Title VI Native American Aging Programs qualify for this registration category. Not sure if you or your organization qualify for the Title VI registration fee? Contact USAging Membership Engagement Associate Alexandra Folleco at afolleco@usaging.org. 

 

Can I just attend one day of the Conference?

Yes, one-day options are available for purchase at the time of registration and include access to the workships, general sessions, Tradeshow and any meals scheduled for the selected day. There is no Tradeshow on Monday, July 20, or Tuesday, July 21, but Monday-only registrations will receive access to the Caregiver Community Expo, Technology Lab, Wellness Hub and Poster Sessions. 

 

Do I have to pre-enroll for sessions?

There are certain sessions that require pre-registration, including Pre-Conference Intensives, Mobile Workshops and optional activities as listed on the registration site. Some of these sessions may require an additional payment beyond the Conference registration fee, which is listed on the registration site. 

 

Which Workshops are considered Pre-Conference Intensives and may require an additional fee?

Pre-Conference Intensives are offered on Friday, July 17, and Saturday, July 18. These workshops are NOT included in Full Conference or One-Day registrations and may require payment of an additional fee. Please visit the detailed agenda page on the Conference website for more information. 

 

I have dietary restrictions or need accommodations. How do I inform the Conference Planners?

In an effort to assist with menu planning, you will be able to indicate dietary allergies and preferences during the registration process. However, because the venue is not a dedicated allergen-free facility, there is no guarantee that cross-contact will not occur during meal preparation or service. The Conference strives to consider a variety of dietary preferences in the meal planning process and aims to offer a wide range of options that satisfy many preferences (vegan, vegetarian, dairy free and gluten free).

 

How do I request an accomodation for a disability?

USAging is committed to the full inclusion of all individuals at the 51st Annual Conference and Tradeshow. During the registration process you will be able to request an accomodation to help facilitate your participation. If you have questions about accommodations you wish to have addressed in advance of registration, please email register@conferencesolutionsinc.com prior to completing your registration to ensure the request can be fulfilled. If you do not hear back about your request within 14 days, please contact us directly at ajenkins@usaging.org. Please be aware that we may not be able to accommodate requests received less than 3 weeks before the start of the Conference. 

 

Are there special hotel room rates as part of the Conference?

The 2026 Conference and Tradeshow will be held at the Marriott Marquis San Diego Marina. Please visit the housing page on the Conference website for accommodations information. 

 

Can I bring a guest?

All sessions and meals associated with the Conference are for registered attendees only. 

 

What should I wear?

Business casual attire is suggested. Wearing layers is recommended because the meeting spaces may run hotter or cooler than your comfort level. 

 

What are the Registration Desk hours?

The Registration and Information Desk will be opend uring the following hours*:

  • Friday, July 17: 12:00 PM–5:00 PM
  • Saturday, July 18: 7:30 AM–7:00 PM
  • Sunday, July 19: 7:30 AM–5:00 PM
  • Monday, July 20: 7:30 AM–5:30 PM
  • Tuesday, July 21: 8:00 AM–10:30 AM

 

*Subject to change

 

Can I register on site?

Yes, onsite registration is available during posted registration hours beginning Friday, July 17, at the Registration desk; however, to avoid waiting in lines, we encourage you to complete online registration here.


Online Registration

I’m having trouble getting started with the online registration.

Please visit the USAging 51st Annual Conference and Tradeshow registration page here. 

Click the "New Registration" button. Enter your name, email address and additional information, then click "Continue" to proceed with your registration. Each registrant is identified by their email address; please be aware that if you have already registered, or someone has registered on your behalf using your email address, you will not be able to use that email address to register.

 

Please contact the Registration Manager for further assistance by emailing register@conferencesolutionsinc.com

 

I cannot find my registration confirmation email.

A registration confirmation email is sent automatically once you have completed your online registration. This email will serve as your official receipt and is sent to the email address you used to register (as well as the email in the “secondary email address” field, if entered).

 

If you have not received your registration confirmation email, please follow these steps:

  1. Wait 60 minutes after registering. Occasionally registration confirmations are slightly delayed if the system is particularly busy.
  2. Check your spam folder. The subject of the email will be “Confirmation for 51st Annual USAging Conference and Tradeshow.”
  3. Email register@conferencesolutionsinc.com and request that your registration confirmation be resent.

 

I have already completed my registration, but I need to modify my order. How can I do that?

If you would like to modify your selections after you submitted your registration, please click here to login with your email and reference number which can be found in your confirmation email or registration record.

 

If you would like to modify your personal information, please email register@conferencesolutionsinc.com with your modification request(s).

 

Please note: Those who are listed as the "Primary Attendee" on the group's registration record may login with their email and reference number to register additional attendees.

 

How do I register my group to receive the “Two-or-More” discount?

The first page of the “New Registration” process has further instructions on how to apply the code. After reading the instructions on the page, entering the code into the field and clicking the “Apply Code” button, you will continue on with the registration process.

 

You will be given the option to register additional individuals before completing your order. All registrants must be from the same organization, registered at the same time and paid together. The discount only applies to the current rate for full conference Member and Non-Member registration categories.

 

Please Note: Once the “Apply Code” button has been clicked, the prices of the registration fees will reflect the discounted rate. Click here to view the registration fee breakdown. 

 

I am registering as part of a group. Why is the website charging me the regular rate?

The “Two-or-More” discount is intended for groups who register together on one order, who are all from the same organization and who pay at the same time. If you or someone else from your organization was not initially included in the group’s registration record, the “primary attendee” can click here to login to register an additional attendee. The discount code will be applied to the newly registered attendee’s record. Please email register@conferencesolutionsinc.com if you have any questions about your group registration record or if you wish to request a modification beyond adding someone to the group registration record. Group registration records are closely monitored.

 

I selected "pay by check" as my payment option, but now I want to pay with a credit card.

Click here to login with your email address and reference number (found in your registration confirmation email). If you do not also wish to select any additional or optional items to your registration, please click “Continue” until you arrive at the payment page. On the payment page, you can select “credit card” to enter your payment details.

 


Policies

What policies or conditions must I agree to when registering for the Conference?

By registering for the USAging 51st Annual Conference and Tradeshow, you are agreeing to the following policies:

 

Liability Waiver

I understand that travel and gathering involves risk of sickness, including sickness from COVID-19 and other communicable diseases. I (and on behalf of my guests) waive and release USAging and its partners/vendors, and their employees and agents, from and against claims, liabilities and expenses arising from injury, sickness or death from contraction or spread of COVID-19 or other communicable diseases due to travel to or attendance at an event hosted by USAging. I agree to not attend any USAging event if I feel ill orhad recent exposure to a COVID-19 case or other communicable diseases. This waiver and release is binding on me and my heirs and successors.

 

Press/Media Waiver

USAging intends to take photographs and video of this event for use in USAging news and promotional materials (print, electronic and other media), including the USAging website. By participating in this event, I grant USAging the right to use any image, photograph, voice or likeness, without limitation, in its promotional materials and publicity efforts without compensation. All media become the property of USAging. Media may be displayed, distributed or used by USAging for any purpose.

 

Communication Policy

By registering for the 2026 USAging Conference and Tradeshow, you are consenting to receive electronic and mailed communications from USAging. USAging and their agent, Conference Solutions, may use your information to contact you regarding current Conference and future USAging programming, including but not limited to: email marketing and important registration-related reminders, information regarding your online experience and mailed communications. Your information will not be sold or shared with any third parties without your express consent. View our Privacy Policy here. 

 

As a registered attendee, your information will be uploaded into the attendee list on the mobile app. Your profile visibility settings may be adjusted per your preferences upon receiving access to the mobile app prior to the Conference. 

 

I can no longer attend the Conference, but my colleague is available. What is the substitution policy?

Know someone else from your organization who is interested in attending? On or before July 1, 2026, payment of a $50 substitution fee enables you to transfer your registration to another person in your organization. After July 1, 2026, the substitution fee increases to $95. Substitutions will be transferred at the same rate as the original registration and can be made at any time. The substituting attendee will be responsible for payment of the $50/$95 substitution fee and for any additional items they select. Additional or optional items purcased by the original registrant are non transferable and will be refunded to the original payment method for requests made prior to June 12, 2026. To facilitate a substitution, please email register@conferencesolutionsinc.com to obtain the unique substitution registration link. 

 

I need to cancel my registration. What is the cancellation policy?

We are happy to accommodate a refund of your registration fees if you are unable to find a substitute (see question above) and we receive your cancellation notice by June 12, 2026. Cancellation requests must be made in writing by emailing register@conferencesolutionsinc.com. Cancellations received on or before June 12, 2026, will be refunded, less a 20% administrative fee. All refunds will be paid to the original payment method. Unfortunately, no refunds will be given for cancellations received after June 12, 2026. 

I still want to attend the Conference, but need to cancel one of my optional agenda items. What is the cancellation policy for optional agenda items?

Cancellations of optional individual conference items received on or before June 12, 2026, will receive a full refund. Cancellations can be made by emailing register@conferencesolutionsinc.com. We are unable to offer a refund for optional individual Conference items after June 12, 2026.

 


Credits and Materials

Are there any academic credits available for this Conference?

There are no CEUs offered, but a digital Certificate of Attendance will be provided to all registrants.

 

Can I obtain a Certificate of Attendance?

Yes, a digital Certificate of Attendance will be provided as part of the Conference materials and upon completion of the Conference. 

 

I can’t attend all the sessions that I want to; is it possible to get handouts from all?

Session materials and handouts will be made available after the Conference if the presenter(s) provided them to be posted online. An email will be sent to all registrants once those are posted to www.usagingconference.org.